Effective date: 01 May 2026
These Terms & Conditions ("Terms") govern your use of the TelePartner website and your interactions with us as a business contact. By accessing the site or engaging with us, you agree to these Terms. If you do not agree, please do not use this site.
TelePartner provides B2B telecom support services: partner coordination, onboarding workflow assistance, documentation and field reporting enablement, service update visibility and operational governance. We are not a licensed telecom operator, mobile network operator, SIM provider or telecom regulator.
Our offerings focus on process and operational support. Specific scopes, deliverables, timelines and commercial terms may be set out in a separate proposal, statement of work or agreement ("Order"). In case of conflict between an Order and these Terms, the Order prevails for that engagement.
You agree to provide accurate information, timely inputs, access needed for delivery and to use our outputs lawfully. You will not misuse the site or services, attempt to breach security or infringe intellectual property or privacy rights.
Fees, taxes, invoicing and payment schedules are defined in the Order. Unless stated otherwise, fees are exclusive of all taxes and payable within the agreed timeline. Late payments may incur reasonable interest or suspension of work.
Each party may access the other’s confidential information. Both parties will protect such information using reasonable safeguards and use it only for the engagement. Confidentiality obligations continue after the engagement as permitted by law.
We handle business contact details and related information in line with our Privacy Policy. By using the site or engaging with us, you acknowledge our data practices as described in that policy.
We retain ownership of our pre‑existing materials, methodologies and know‑how. Unless otherwise agreed, you receive a non‑exclusive, non‑transferable right to use deliverables internally for your business. Your trademarks, content and data remain yours.
Our work may involve third‑party platforms or tools. Those are governed by the third party’s terms and policies. We are not responsible for third‑party failures beyond our reasonable control.
We provide services with reasonable skill and care. Except as expressly stated in an Order, the site and services are provided "as is" without warranties of merchantability, fitness for a particular purpose or non‑infringement. We do not guarantee uninterrupted or error‑free operation.
To the fullest extent permitted by law, neither party will be liable for any indirect, incidental, special or consequential damages, loss of profits, revenue, data or business. Our aggregate liability under these Terms or any Order is limited to the fees paid to us for the specific services giving rise to the claim during the six (6) months preceding the event.
You agree to indemnify and hold TelePartner harmless from third‑party claims arising from your unlawful use of the site or services, or from materials you provide that infringe third‑party rights.
These Terms apply to your site use and to each Order during its term. We may suspend or terminate access for material breach, fraud, unlawful use or non‑payment. Upon termination, you must cease using any materials not expressly licensed for continued use.
Both parties will comply with applicable laws including anti‑corruption, export controls and sanctions. You will not use the services in violation of law or for harmful activities.
Neither party is liable for delays or failures caused by events beyond reasonable control (including outages, natural events, labour issues or governmental actions), provided the impacted party takes reasonable steps to mitigate.
We may update these Terms from time to time. The Effective date indicates the latest version. Continued use of the site after updates constitutes acceptance.
These Terms are governed by the laws of India. Courts in New Delhi, India will have exclusive jurisdiction, subject to any dispute resolution process agreed in an Order.
TelePartner
Email: info@telepartner.in
Phone: 0901576486
Location: New Delhi, India (Service Area: Pan India)