Privacy Policy

Effective date: 01 May 2026

TelePartner ("we", "our", "us") provides B2B telecom support, partner coordination, onboarding workflow assistance, field reporting enablement and service visibility support. We are not a licensed telecom operator or regulator. This Privacy Policy explains how we collect, use, disclose and safeguard information when you interact with our website and when you engage with us as a business contact.

1) Information we collect

Business contact details: name, company name, work email, phone, role, city and any details you share in the enquiry form or via email.

Service interest information: the services or workflows you are interested in and related context you provide.

Website and device data: basic technical data such as IP address, browser type, pages viewed and timestamps to help improve site reliability and security.

Cookies: the website may use essential and analytics cookies. For details, see our Cookie Policy.

2) How we use information

We use information to: (a) respond to enquiries and provide requested information; (b) plan, deliver and support B2B services; (c) communicate about engagement status, updates and improvements; (d) secure, maintain and enhance our website and operations; (e) comply with applicable laws.

3) Lawful bases

We process information based on one or more of the following: your consent, the performance of a contract or pre‑contract steps, and our legitimate interests in operating and improving our B2B services.

4) Sharing of information

We do not sell personal data. We may share information with trusted service providers who assist our operations (e.g., hosting, analytics, communication). We may disclose information if required by law or to protect rights, safety or security. In the event of a reorganisation, information may transfer in accordance with this Policy.

5) International transfers

Our operations are based in India. If information is processed in other jurisdictions by service providers, we take appropriate steps consistent with this Policy and applicable requirements.

6) Data retention

We retain information for as long as needed to fulfil the purposes outlined here, to comply with legal, tax or accounting requirements, or to resolve disputes.

7) Security

We use reasonable technical and organisational measures to protect information. No method of transmission or storage is fully secure; you share information at your own discretion.

8) Your choices and rights

You may request access, correction or deletion of your information, or withdraw consent where processing relies on consent. To exercise these rights, contact us at the email below. We may need to verify your identity and may not always be able to comply with a request due to legal or operational reasons.

9) Children

Our website and services are intended for business professionals. We do not knowingly collect information from children.

10) Third‑party sites

Our website may contain links to third‑party sites. Their privacy practices are governed by their own policies.

11) Updates to this Policy

We may update this Policy from time to time. The "Effective date" above reflects the latest version.

12) Contact us

TelePartner
Email: info@telepartner.in
Phone: 0901576486
Location: New Delhi, India (Service Area: Pan India)